Privacy Policy
Last updated: December 2024
1. Introduction
Lumina AI Photobooths ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI photobooth services, visit our website, or interact with us in any way.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, and phone number when you make a booking
- Event date, location, and type of service requested
- Payment information (processed securely through third-party providers)
- Communications you send to us
Photos and Images
- Photographs taken using our AI photobooth at your event
- AI-generated transformations and enhancements of photos
Technical Information
- IP address, browser type, and device information
- Website usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings
- Provide our AI photobooth services at your event
- Deliver photos to you and your guests via QR code or email
- Communicate with you about your booking and our services
- Improve our services and develop new features
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Photo Storage and Retention
Photos taken at your event are temporarily stored on secure servers to allow guests to download them. We retain photos for a period of 30 days after your event, after which they are automatically deleted unless you request extended storage or we have obtained your consent for promotional use.
You may request early deletion of photos at any time by contacting us.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, cloud storage)
- Event guests who access photos via QR codes at your event
- Legal authorities when required by law
6. AI Processing
Our photobooth uses artificial intelligence to enhance and transform photos. This processing is performed in real-time, and the AI models do not retain or learn from individual photos. We use industry-standard AI technologies that comply with data protection principles.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
9. Children's Privacy
Our services are intended for events where guests of all ages may participate. For events involving minors, we rely on the event organizer to obtain appropriate parental consent for photography. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Lumina AI Photobooths
Unit 17, Al Mulla Compound, Jebel Ali Ind Area 1, Dubai
Phone: +971553290489
WhatsApp: +971553290489