Frequently Asked Questions — Lumina AI Photobooths.

You can book directly through our website contact form or by messaging us on WhatsApp at +971553290489. We recommend booking at least 2-4 weeks in advance for weekend events.

The base price includes delivery within Dubai, professional setup, 4 hours of active operation, 1-2 professional booth attendants, unlimited AI digital transformations, and digital photo sharing via QR code.

Yes, a 50% deposit is required to secure your date. The remaining 50% is payable on the day of the event upon setup completion.

Cancellations made more than 7 days before the event will receive a full refund of the deposit. Cancellations within 7 days are subject to a fee of 50% of the deposit. Cancellations within 24 hours forfeit the full deposit.

We typically require a 3m x 3m flat area. This allows space for the booth, the backdrop, and room for guests to queue comfortably.

We need one standard 220-240V power outlet within 5-10 meters of the setup area. Our equipment includes professional surge protection.

Our team arrives 60-90 minutes before the start time to ensure everything is perfectly calibrated and ready for your first guests.

Our local AI processing units transform photos in approximately 15-20 seconds, ensuring a fast-moving queue and maximum guest engagement.

Yes! Depending on your chosen package, we can offer 3-5 different AI styles for guests to choose from on the interactive touch screen.

We bring our own high-speed 5G mobile hotspots for digital sharing. However, if the venue has stable Wi-Fi, it provides an excellent backup.